• All KITH By Casa are covered with One Year (12 months) limited warranty from the date of purchase for Repair Service(only carry-in service) and Spare Parts
  • 7 days warranty against manufacturing defects and aesthetic/cosmetic imperfections from the date of purchase
  • Warranty will not cover defects or damages resulting from;
    1. Normal product wear and tear
    2. Unauthorised alternation, modifications or repair on the products and/or if the products are tampered with in any manner whatsoever.
    3. Damaged from improper cleaning, care and maintenance (e.g. scratches, discolouration or stains on the inside or outside)
    4. Damaged from overheating, prolonged exposure to the heat when empty
    5. Damaged caused by accidents (e.g fire, flood etc.)
    6. Damaged from professional use or in the workplace
    7. Damaged from mishandling of products (e.g. knocked, dropped etc.)
    8. Damage on any glass or porcelain ware in the product (e.g. lids)
    9. Damage from misuse, negligence, failure to follow instructions
    10. Damaged from natural causes (e.g. earthquakes, typhoons, etc.)

“Spare Parts” covered under limited warranty refer specifically only to mechanical and electrical internal components.

“Repair Service” specifically refers to only rectification of mechanical and electrical faults so that product could be functional.